Customer care
Contact
Contact, Employment, Press, Customer Service
info@minaforher.comWholesale Sales
sales@minaforher.comShipping
Mina online provides shipping within New Zealand and Worldwide.
Packaging
We work hard to source natural fabrics free of polyesters and to ensure each part of our business aligns with our values. So why would we send our garment to you in plastic? You will receive your order wrapped in acid free tissue paper inside either a compostable plant based courier bag made from corn starch or in a recyclable biodegradable box.
New Zealand
Delivery Time: 1- 2 Working Days
Includes Tracking Number
Australia
Delivery Time: 2-5 Working Days
Includes Tracking Number
NZD $20.00
Free on orders over $600.00 NZD
Rest of World
Delivery Time: 3-10 Working Days
Includes Tracking Number
NZD $55.00
*Please note that unexpected delays may occur i.e courier delays or customs, which is out of our control and responsibility.
Returns & Exchanges
- Items must be returned to Mina within 7 days of receiving the goods.
- Items not received in this time frame will not be accepted.
- Items must be received in the condition it was sent out in.
- It must not be damaged, altered or washed.
- Items must be returned by tracked postage.
- All return shipping costs will be at the expense of the customer.
Refunds or exchanges are offered for full price purchases. Sale items cannot be refunded but can be exchanged.
To return an item, contact info@minaforher.com within 7 days of receiving your purchase. Once contact has been made, you will be authorised to return the item.
Stockists
Mina Studio Store
600 Great North Road, Grey Lynn
Collecte
57 Walton Street Whangarei
Hello Darling
7/177 Millwater Parkway, Millwater, Silverdale
Found Store
298 Victoria St, Hamilton
Contain
644 Port Road, Whangamata
Paper Plane
100 Maunganui Road, Mount Maunganui
Agnes & Annabel
2 Mill Road, Whitianga
CAUGHLEY
57 Ghuznee Street, Te Aro, Wellington
South Island stockists, click next tab 'south island' up top to view
Infinite Definite
246 High Street, Christchurch
Treasure Box
89 Papanui Road, Merivale, Christchurch
47 Frocks
47 Helwick Street, Wanaka
Belle Bird
327 George Street, Dunedin
SLOBE IENA
Shinjuku City, Shinjuku, Tokyo, Japan
Laybuy
How does it work?
Receive your purchase now, spread the total cost over 6 weekly automatic payments. Interest free.
Simply follow these steps:
1. Proceed to checkout as normal and select Laybuy as your payment method.
2. Sign in or sign up to complete your order in seconds.
3. Choose your payment day, view your schedule and select pay now.
4. You're done! Your items are on their way. Payments will be taken each week automatically.
If you need a hand with anything, don’t hesitate to get in touch with our team.